When you start a new business, you may not be able to sit in the comfort zone of a quiet office space and attend customer calls all the time. You may have to travel a lot and it is important that you must appoint a receptionist to attend your client calls. However, setting up a phone with virtual receptionist service in Cochin can really help giving for a startup business. Now you can find virtual receptionist service in Kochi that will meet your needs at the least expenses.

When you hire a receptionist, the main idea is to answer all your customer queries, especially when you are not available in office. The salary expense of a receptionist would cost you a minimum of Rs. 5000. What if you can meet your requirements at less than half of this? This is where the concept of virtual or shared receptionist come in. If several offices can share the services of a receptionist, then the charges that each person will have to pay would be minimal.

Virtual offices in Kochi are now offering such virtual receptionist services too. The main service offered by a virtual office is a prestigious business address, which can be used on your business cards, flyers and websites and a local telephone number. A proper business address can greatly increase the prestige of your business. A local telephone number with Cochin STD code can also help to increase the credibility of your business to a great extend.

Along with these services, the virtual office also offers virtual receptionist service in Kochi. When you pay for this service, a receptionist from the virtual office will answer your customer calls in your company’s name. She will be able to provide the customer with all the basic details according to your instructions. She will also be able to transfer the call to your personal mobile number if she is unable to handle the call.

You can also set up IVR for your virtual number. A recorded message will greet your customer and the call will be transferred according to the type of the customer query. For example, if the customer has an enquiry regarding sales, then the call will be forwarded to a member of your sales team, if the call is regarding service, then a service team member can handle the call and if it is regarding anything else, then the call forward can be made to your personal number also. The virtual office services will also provide options for call recording.