Having a receptionist to answer your customer calls would be very important when you are running a business. You might have to travel around for your business needs and most of the big businesses employee such receptionists to handle customer calls. The startups and small businesses often find it difficult to find a receptionist in Kochi due to high expense of employing such receptionist staff.
With the advent of virtual offices in Kochi, you now no longer need to spend money to rent office space in Kochi. The rental charges are too high for small businesses and virtual office solutions work best for such businesses.
A virtual office provider will give your business a professional business address in any business center of Kochi. You can also get a virtual number with Cochin STD code for your business needs. The calls to this virtual number can be forwarded to your mobile number or handled by a virtual receptionist. The virtual receptionist will answer the calls in your company’s name and then transfer the call to you only if she is unable to handle the call. The receptionist can also setup an IVR facility for your virtual number so that calls can be transferred to different numbers for different kinds of customer queries. In short, such virtual numbers can function like a toll free number for the customers.
The receptionist must be given all basic information about your company so that she can answer your customer queries without any confusion. In case the customer requires your assistance, the call can be forwarded immediately to your number. In case you are not available, then the receptionist can always take down the details of the customer and forward the details to you.
The virtual office solutions also provide shared conference room in Kochi for holding your team meetings and business sessions. When such business meetings are held in hotels and coffee shops, it somehow kills the credibility of your business. When you need a professional meeting room or shared conference room in Kochi, you can now depend on the virtual office providers in Cochin.